Frequently Asked Questions

Where are THE products made?

All our products are handmade in Hamburg, Germany. Visit our About page for more information.

WHERE DO YOU SHIP TO?

We ship worldwide. For more information and delivery rates, please check our Delivery page.

how long until my order is shipped?

If your items are made to order, the order will be shipped as soon as it's completed. Please check the manufacturing time specified in the order confirmation.

do you have a physical store?

We are only online and do not have a physical shop. 

do you sell fabric samples?

Unfortunately fabrics samples are not for sale.

DO YOU OFFER GIFT CARDS?

We do not offer gifts cards unfortunately.

DO YOU OFFER DISCOUNTS FOR MULTIPLE PRODUCTS?

We do not offer discounts if you order multiple products.

DO YOU OFFER WHOLESALE / BULK ORDERS?

We only produce our designs in small quantities for individual customers. We do not offer wholesale and don't sell to businesses .

HOW DO I CALL YOU?

Unfortunately we do not operate a call service, but were available to you by email: info@baturina-homewear.com